Creative Associates International is a fast-growing, social impact company that specializes in the areas of education, economic growth, democratic transitions, and stabilization in post-conflict environments. Based in Chevy Chase, Maryland, this global development organization has a field presence is more than 25 countries and a strong client portfolio of that includes the U.S. Agency for International Development and the State Department. Since its founding in 1977 by four enterprising women, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike. 

Position Summary:  

Creative is seeking an Operations Manager for the anticipated USAID-funded Anti-Violence activity in the Eastern and Southern Caribbean region. The activity aims to provide gang-involved youth with tailored interventions that reduce their risks of re-engaging with gangs and incentivize youth against joining gangs, and lead them to positive life outcomes. Specific countries of focus may include Trinidad & Tobago, Saint Kitts and Nevis, and Saint Vincent and the Grenadines.  

The Operations Manager will report to the Chief of Party and provide overall operational management and administrative oversight. 

• Ensure streamlined operations systems and procedures in compliance with Creative and USAID rules and regulations. 

• Implement and manage operational policies, including field operations, inventory, fleet management, and IT, ensuring compliance and effectiveness. 

• Oversee procurement of goods and services according to Creative’s policy. 

• Ensure project meets all USAID contractual requirements and compliance with USAID policies and regulations. 

• Provide operational oversight, including maintenance and monitoring of the project budget. 

• Manage operational systems, files, and maintain Creative’s online management system. 

• Liaise between Creative Associates' field and headquarters offices regarding operational matters and audit requests. 

• Participate in ongoing analysis, forecasting, and review of project expenses. 

• Manage staff responsible for arranging travel, logistics, and organizing workshops. 

• Oversee management of project assets, including inventory, IT equipment, transport, vehicle management, and office maintenance. 

• Prepare monthly field expense reports and report monthly expenses to HQ offices. 

• Provide operational training and guidance to project staff, grantees, local partners, and beneficiaries as needed. 

• Respond to requests from USAID and supervisors as needed. 

• Travel as needed to ensure smooth operations and provide management support. 

Minimum Qualifications: 

• Degree in project management, business management, administration, or related field and 8 years of relevant experience. Master’s degree preferred.  

•  At least 3 years of supervisory experience, including managing diverse teams and supporting staff development.  

• Experience managing operations on USAID or other donor-funded programs, preferably in the English- speaking Caribbean region.  

• Prior experience designing, management and overseeing grants, preferably on USAID projects. 

• Excellent written and verbal communication skills in English. 

• Prior experience in the Caribbean region. 

Preferred Qualifications 

• Strong knowledge of USAID policies and regulations. 

• Experience managing regional projects.  

• Project-start up experience.  

Local and regional candidates are strongly encouraged to apply.